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Psychic Today Computer Fiasco!!!!
27-04-2015, 10:17 PM
Post: #61
RE: Psychic Today Computer Fiasco!!!!
The best thing to do with these type of companies is not use their services. Its a shame that through bad experiences mistrust creeps in, this give the whole industry a bad name.
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01-05-2015, 11:41 AM
Post: #62
RE: Psychic Today Computer Fiasco!!!!
(27-04-2015 01:22 AM)Soapfan46 Wrote:  
(03-12-2012 02:45 PM)PsychicToday Wrote:  Hi All

Just wanted to assure you that any information we record against phone numbers is to provide a better quality service to our customers, if for example you are going through a complicated situation our psychics would be able to note down a few things so that next time you call you won't need to tell the whole story again. Neither our psychics or support teams are trying to deceive anybody. All psychics you speak to working for us or our competitors make their own notes, be it on a phone or computer system or in a notepad. These notes are not shared with other psychics on our system, all that our psychics have access to is your name.

Any individual concerns we're always here to talk through on the phone or via email. (customerservice@psychictoday.com)

Hope you're all well
Psychic Today

Just seen this....am quite new to this forum. This response is an utter and absolute disgrace. I hope this fu*king company and their "staff" go BROKE!!! Disgusting!

Also, how patronising to end it with "I hope you're all well"!!!??!!! Stupid cow!

Maybe they would like to explain why thery're advertising readers as available on their site that don't work for them anymore to get people to call and then put you though to a random person you didn't choose and didn't want to speak to and then make you wait nearly a month to refund you by cheque. This is the worst psychic company I've ever had the displeasure of using.

Word to the wise, if the reader has a 6 digit pin number they're not a real reader. With that in mind it looks like their service is dying and they're putting about 10 fake readers on to make it look like they aren't going out of business.
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01-05-2015, 01:14 PM
Post: #63
RE: Psychic Today Computer Fiasco!!!!
you are SO SPOT ON about PTV. I rang them a few times and typed my fav reader PIN and was put through very different unknown reader. when I wanted to check on their website who it was he/she wasn't even listed ?! that happened several times so I stopped calling them. hope others will get the message.

and as for you PTV people(producers and the staff) who as Im told (from reliable sources) DO read our feedback which is mostly negative due to your bad service should realise this and stop treating us customers as we don't matter ....don't matter to me no more but will matter to you as you will get shut down soon !!!!
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